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SHIPPING NOTES AND BILLING FAQ

Shipped by CanadaPost 

Local and International Shipping Notes AND Billing:

 International Currency Billing- ....its easy!! We take care of everything our catalog pricing you see is international :-)

SHIPPING SEE OUR CURRENT SPECIALS!! TOP MENU :-)

NEW WORLDWIDE LOWER SHIPPING RATES Pssst...We don't charge handling:-)

ALL CANADIAN AND USA AND INTERNATIONAL ORDERS ARE SHIPPED VIA POST OFFICE.

USA OR CANADA BUDGETWISE EXPEDITED OR SMALLPACKET(USA ONLY) FOR QUICK RELIABLE SHIPPING!!!
(NO SMALL PACKET SERVICE IN CANADA, CANADAPOST DOESN'T OFFER IT;-)...BUT EXPEDITED IS TRACKABLE, EFFICIENT AND QUITE GOOD AND BY DEFAULT IT IS THE BEST OPTION!

NOTE: SMALL PACKET AIR AND GROUND FOR CONTINENTAL USA (NORTH AMERICA) IS STILL A GOOD VALID BUDGET CHOICE FOR COMBS ETC OR UNDER 1 KG(2.2 LBS), OTHERWISE WE USE ( TRACKED) EXPEDITED. O.  

OUTSIDE OF NORTH AMERICA, SMALL PACKET AIR AND GROUND (SPECIFY TRACKING OR NO TRACKING)TAKES A WHILE. YOUR SELECTING BUDGET SHIPPING WORKS OUT WELL WHEN WE CHOOSE EITHER TRACKED PACKET OR (ALSO TRACKED)EXPEDITED, THESE ARE BOTH STILL CONSIDERED BUDGET SHIPPING. WE WILL NATURALLY CHOOSE WHAT IS BEST MOST APPROPRIATE AND SAFEST FOR YOUR SHIPMENT BY DEFAULT. ULTIMATELY ITS UP TO YOU IF YOU REQUEST A CERTAIN METHOD.THIS IS WHY WE OFFICIALLY BILL IN-HOUSE SO WE CAN EASILY HELP YOU.

IF YOU ARE CONSIDERED INTERNATIONAL, IF INTERNATIONAL AND BE REQUESTING UN-TRACKED SMALL PACKETS SERVICE.

UNTRACKED BUDGET SHIPPING CHOICE IS RESTRICTED BY ORDER'S SIZE OR WEIGHT... WHEN YOU CHECKMARK THAT BOX YOU ACCEPT  RESPONSIBILITY.IF YOU WANT EXPEDITED, IT IS BUDGET BUT WELL TRACKED AND INSURED,

INTERNATIONALLY ORDERS BEST BE ADVISED TO BE ADDING 'TRACKED PLEASE' TO YOUR SHIPPING STYLE IS EASILY IMPLEMENTED SO PLEASE SAY SO IF YOU WANT TRACKING.

USA SMALL PACKET UNDER 1 KG IS TRACKED OR NOT TRACKED YOUR CHOICE AND IS BY HISTORY...VERY RELIABLE...WE DO OUR BEST TO ACCOMODATE.

IF YOU WANT CHOOSE 'TRACKED'  (SMALL PACKET) ...ITS WORTH THE EXTRA FEW DOLLARS.

ALL USA ORDERS ARE SHIPPED CANADA POST XPRESSPOST OR EXPEDITED OR WITH A RELIABLE SHIPPING METHOD FOR BUDGET REQUEST... USA ORDERS STILL CAN BE SHIPPED SMALL PACKET, REQUEST 'TRACKED VERSION' FOR A LITTLE EXTRA PROTECTION or (only if we know you, say 'untracked please) FOR ROCKBOTTOM PRICE FOR Small Packet Shipping Ground or Small Packet Shipping Air) 

WORLD-WIDE ARE ALWAYS SHIPPED VIA CANADA POST XPRESSPOST OR EXPEDITED FOR QUICK RELIABLE  INTERNATIONAL SMALL PACKET TRACKED SHIPPING CHOOSE TRACKED!!! UNLESS WE KNOW YOU, COMBS ETC UNLESS BY REQUEST OF UNTRACKED NO LONGER SHIPPED UNTRACKED SMALL PACKET AIR OR GROUND  BUT RELIABLE INTERNATIONAL TRACKED SMALL PACKET SHIPPING AND TRACKED EXPEDITED IS AVAILABLE!!!

Shipping OUT day is done every day now !!

Prepaid pickups in-store AND CURBSIDE driveby:>>>...PLEASE place order then please CALL 416-963-9995 IN ADVANCE BEFORE PICKING UP TO CONFIRM AND ARRANGE A MUTUALLY CONVENIENT TIME AND DAY  :-)

Payment for ORDERS THAT ARE CANADIAN... options are ' Credit card, Interac email moneytransfer'...It is is wonderful! FOR any PAYMENT method cash, cc or etransfer, we will need to add shipping precisely...HST sales tax before you email us money.

Private in-store shopping appointments also available.

USA ORDERS  If the order is UNDER 1 KG and Small Packet box is checked the parcel/item is sent SMALL-PACKET BUDGET (may specify ground or air) Is there NO delivery on-time guarantee UNLESS tracking number with these services.

You may (in additional ntes area) SPECIFY GROUND(ULTIMATE CHEAPEST) OR AIR NEXT SPEED UP COSTING A FEW DOLLARS UP (DEFAULT SMALL PACKET IS AIR).


For paying with Money Orders and Emailing Interac Money(CANADA ONLY) please see
FAQ..

000 DOES NOT MEAN the shipping is free. If you are concerned about shpping costs please select small packet thet will give you budget rate shipping. Canada Post does not estimate this so  we estimate it at $8.00 ROCK BOTTOM FOR UNINSURED OR AT YOUR RISK but that may be adjusted at billing if your order is a few dollars more because of weight TRACKING ADor location. Thanks.

Q: Why is my tiny Canadian order put in a bigger box than I personally deem to be necessary.

A: Because Canada post has a box size minimum for the size of label they use on the outside of the box. if sent on anything smaller it will not quote for us, nor would it send properly, it would be returned to us at extra expense and delay.

Q: I am within Canada, and usually order without specifying speed. This time I requested Small packet, why was it sent Expedited?

A: Because Canada Postal Service doesn't have Small Packet service like it offers to places like the USA and some other countries. Expedited is essentially the same speed but does not allow for a smaller commercial mailing size than is required for sending Expedited. Best value is always what we pick unless otherwise specified.



The Shipping price or amount you see immediately upon checkout is not necessarily reflecting what is to be charged for your order's shipping at the time of final billing.  It is an estimate not a quote. It is supposed to be a help, better than no ballpark like the old system, now you have a ballpark, we listened. (let's see a smile  )

If lesser shipping because of size value or weight of order is ever desired, kindly DO put "Small packet please" into the handy box entitled "Additional notes" on your order while placing the order and we will change the cost you see.
The currently seen shipping price WILL be adjusted by us by hand to reflect your requested speed before actual billing. We bill in-house and not on-line. (Don't worry, we'll take of changing this amount before your card is billed) 

Also see FAQ page if further info is needed. We bill in-house regardless of wether you have read these alternate options or not. (Module only is able to quote Xpresspost automatically but can be changed by hand later:)
 

Please note for orderers of our Horn combs and all of our other of our personal items there is a 'no returns' policy in effect both for health and quality reasons. Kindly try to be sure of your order or ask for help in deciding beforehand. (would you buy a comb that someone else returned?) We wouldn't want to throw it out just because you didn't like it, it cannot be sanitized. Perhaps re-gift it to someone who will appreciate it? This rule applies to all of our items. Thank you.

Thanks to you, our dedicated supporters and clients, mainly because of our huge volume of orders we ship out these days including the sending out our beautiful small medium and extra-large horn combs, we can now pass these savings on to you. Simply put your alternate preferred shipping note in 'additional notes' box and it shall become so before we bill your card on shipping day.

Borders are very peculiar at times as are some postal workers!!  Longhairs company itself does not guarantee shipping, but Canadapost and USPS does, all packages (except Small Packet unless tracking is requested) are insured and claims on Expedited Service are up to 30 days. Expresspost (which is great)is different  in every State of the USA. We understand and don't mind resending while we wait for investigation, but it is NOT recommended and we would need to bill your card for the second order if this is what you wish to do. When you first order is claimed and assessed, we will refund you for the first parcel immediately. 

USA (AMERICAN) orders are shown, billed and charged IN USD and the amount is shown is always in AMERICAN DOLLARS denomination. In-house we add international shipping (perusing the partnership with the trusty USPS Postal Service) according to billing card's billing/shipping address. Then we bill. Did you know AMERICANS can pay easily via debit or whatever (YES TO Canadian or American VISA/Mastercard DEBIT CARDs, and that  choosing moneyorder upon checkout saves you the/your sneaky bank's additional cross-border CREDITCARD service-fee on top of the going exchange fee

YES TO All and any Creditcards including Debit-style ones! (VISA AMEX MASTERCARDS DISCOVER CARDS) confirmed MONEYORDERS DRAFTS NOTE American denominations moneyorders and drafts are welcome please wait for your full quote.

CANADIAN orders are billed/charged IN C(CANADIAN) D(DOLLARS) and we add Ontario tax and we add shipping. you can pay easily with Email money from your bank software aka debit or whatever (YES TO Canadian or American VISA DEBIT CARDs, YES TO All and any Creditcards including Debit-style ones! (VISA AMEX DISCOVER MASTERCARDS) DISCOVER CARDS, MONEYORDERS DRAFTS (moneyorders and drafts are welcome please wait for your full quote including the shipping.)

AND INTERNATIONAL AND GLOBAL CREDITCARDS are good for international and global customers too YES as well if your debitcard is enabled for online use eg visa or mastercard debit)

Note: Our a system adds Canadian (Ontario) Sales tax 13% to ONLY Canadian billing addressed orders automatically and shipping is added afterwards by hand on all orders before billing Canadians cards in Canadian Dollars

Note: Our a system adds NO Canadian (Ontario)Sales tax 13% to USA/American and International billing address orders. We add shipping afterwards by hand on all orders... before billing cards in American Dollars if applicable.

Kindly please wait for these extra charges to be added on if Interac Etransfer or Moneyorder is used to pay .We need to send you your final order and this includes shipping quote first. FYI

//////////////////////////////

 

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current date: Tuesday, Jun 27, 2017

site last updated: Friday, Jun 23, 2017

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SHIPPING NOTES AND BILLING FAQ

Shipped by CanadaPost 

Local and International Shipping Notes AND Billing:

 International Currency Billing- ....its easy!! We take care of everything our catalog pricing you see is international :-)

SHIPPING SEE OUR CURRENT SPECIALS!! TOP MENU :-)

NEW WORLDWIDE LOWER SHIPPING RATES Pssst...We don't charge handling:-)

ALL CANADIAN AND USA AND INTERNATIONAL ORDERS ARE SHIPPED VIA POST OFFICE.

USA OR CANADA BUDGETWISE EXPEDITED OR SMALLPACKET(USA ONLY) FOR QUICK RELIABLE SHIPPING!!!
(NO SMALL PACKET SERVICE IN CANADA, CANADAPOST DOESN'T OFFER IT;-)...BUT EXPEDITED IS TRACKABLE, EFFICIENT AND QUITE GOOD AND BY DEFAULT IT IS THE BEST OPTION!

NOTE: SMALL PACKET AIR AND GROUND FOR CONTINENTAL USA (NORTH AMERICA) IS STILL A GOOD VALID BUDGET CHOICE FOR COMBS ETC OR UNDER 1 KG(2.2 LBS), OTHERWISE WE USE ( TRACKED) EXPEDITED. O.  

OUTSIDE OF NORTH AMERICA, SMALL PACKET AIR AND GROUND (SPECIFY TRACKING OR NO TRACKING)TAKES A WHILE. YOUR SELECTING BUDGET SHIPPING WORKS OUT WELL WHEN WE CHOOSE EITHER TRACKED PACKET OR (ALSO TRACKED)EXPEDITED, THESE ARE BOTH STILL CONSIDERED BUDGET SHIPPING. WE WILL NATURALLY CHOOSE WHAT IS BEST MOST APPROPRIATE AND SAFEST FOR YOUR SHIPMENT BY DEFAULT. ULTIMATELY ITS UP TO YOU IF YOU REQUEST A CERTAIN METHOD.THIS IS WHY WE OFFICIALLY BILL IN-HOUSE SO WE CAN EASILY HELP YOU.

IF YOU ARE CONSIDERED INTERNATIONAL, IF INTERNATIONAL AND BE REQUESTING UN-TRACKED SMALL PACKETS SERVICE.

UNTRACKED BUDGET SHIPPING CHOICE IS RESTRICTED BY ORDER'S SIZE OR WEIGHT... WHEN YOU CHECKMARK THAT BOX YOU ACCEPT  RESPONSIBILITY.IF YOU WANT EXPEDITED, IT IS BUDGET BUT WELL TRACKED AND INSURED,

INTERNATIONALLY ORDERS BEST BE ADVISED TO BE ADDING 'TRACKED PLEASE' TO YOUR SHIPPING STYLE IS EASILY IMPLEMENTED SO PLEASE SAY SO IF YOU WANT TRACKING.

USA SMALL PACKET UNDER 1 KG IS TRACKED OR NOT TRACKED YOUR CHOICE AND IS BY HISTORY...VERY RELIABLE...WE DO OUR BEST TO ACCOMODATE.

IF YOU WANT CHOOSE 'TRACKED'  (SMALL PACKET) ...ITS WORTH THE EXTRA FEW DOLLARS.

ALL USA ORDERS ARE SHIPPED CANADA POST XPRESSPOST OR EXPEDITED OR WITH A RELIABLE SHIPPING METHOD FOR BUDGET REQUEST... USA ORDERS STILL CAN BE SHIPPED SMALL PACKET, REQUEST 'TRACKED VERSION' FOR A LITTLE EXTRA PROTECTION or (only if we know you, say 'untracked please) FOR ROCKBOTTOM PRICE FOR Small Packet Shipping Ground or Small Packet Shipping Air) 

WORLD-WIDE ARE ALWAYS SHIPPED VIA CANADA POST XPRESSPOST OR EXPEDITED FOR QUICK RELIABLE  INTERNATIONAL SMALL PACKET TRACKED SHIPPING CHOOSE TRACKED!!! UNLESS WE KNOW YOU, COMBS ETC UNLESS BY REQUEST OF UNTRACKED NO LONGER SHIPPED UNTRACKED SMALL PACKET AIR OR GROUND  BUT RELIABLE INTERNATIONAL TRACKED SMALL PACKET SHIPPING AND TRACKED EXPEDITED IS AVAILABLE!!!

Shipping OUT day is done every day now !!

Prepaid pickups in-store AND CURBSIDE driveby:>>>...PLEASE place order then please CALL 416-963-9995 IN ADVANCE BEFORE PICKING UP TO CONFIRM AND ARRANGE A MUTUALLY CONVENIENT TIME AND DAY  :-)

Payment for ORDERS THAT ARE CANADIAN... options are ' Credit card, Interac email moneytransfer'...It is is wonderful! FOR any PAYMENT method cash, cc or etransfer, we will need to add shipping precisely...HST sales tax before you email us money.

Private in-store shopping appointments also available.

USA ORDERS  If the order is UNDER 1 KG and Small Packet box is checked the parcel/item is sent SMALL-PACKET BUDGET (may specify ground or air) Is there NO delivery on-time guarantee UNLESS tracking number with these services.

You may (in additional ntes area) SPECIFY GROUND(ULTIMATE CHEAPEST) OR AIR NEXT SPEED UP COSTING A FEW DOLLARS UP (DEFAULT SMALL PACKET IS AIR).


For paying with Money Orders and Emailing Interac Money(CANADA ONLY) please see
FAQ..

000 DOES NOT MEAN the shipping is free. If you are concerned about shpping costs please select small packet thet will give you budget rate shipping. Canada Post does not estimate this so  we estimate it at $8.00 ROCK BOTTOM FOR UNINSURED OR AT YOUR RISK but that may be adjusted at billing if your order is a few dollars more because of weight TRACKING ADor location. Thanks.

Q: Why is my tiny Canadian order put in a bigger box than I personally deem to be necessary.

A: Because Canada post has a box size minimum for the size of label they use on the outside of the box. if sent on anything smaller it will not quote for us, nor would it send properly, it would be returned to us at extra expense and delay.

Q: I am within Canada, and usually order without specifying speed. This time I requested Small packet, why was it sent Expedited?

A: Because Canada Postal Service doesn't have Small Packet service like it offers to places like the USA and some other countries. Expedited is essentially the same speed but does not allow for a smaller commercial mailing size than is required for sending Expedited. Best value is always what we pick unless otherwise specified.



The Shipping price or amount you see immediately upon checkout is not necessarily reflecting what is to be charged for your order's shipping at the time of final billing.  It is an estimate not a quote. It is supposed to be a help, better than no ballpark like the old system, now you have a ballpark, we listened. (let's see a smile  )

If lesser shipping because of size value or weight of order is ever desired, kindly DO put "Small packet please" into the handy box entitled "Additional notes" on your order while placing the order and we will change the cost you see.
The currently seen shipping price WILL be adjusted by us by hand to reflect your requested speed before actual billing. We bill in-house and not on-line. (Don't worry, we'll take of changing this amount before your card is billed) 

Also see FAQ page if further info is needed. We bill in-house regardless of wether you have read these alternate options or not. (Module only is able to quote Xpresspost automatically but can be changed by hand later:)
 

Please note for orderers of our Horn combs and all of our other of our personal items there is a 'no returns' policy in effect both for health and quality reasons. Kindly try to be sure of your order or ask for help in deciding beforehand. (would you buy a comb that someone else returned?) We wouldn't want to throw it out just because you didn't like it, it cannot be sanitized. Perhaps re-gift it to someone who will appreciate it? This rule applies to all of our items. Thank you.

Thanks to you, our dedicated supporters and clients, mainly because of our huge volume of orders we ship out these days including the sending out our beautiful small medium and extra-large horn combs, we can now pass these savings on to you. Simply put your alternate preferred shipping note in 'additional notes' box and it shall become so before we bill your card on shipping day.

Borders are very peculiar at times as are some postal workers!!  Longhairs company itself does not guarantee shipping, but Canadapost and USPS does, all packages (except Small Packet unless tracking is requested) are insured and claims on Expedited Service are up to 30 days. Expresspost (which is great)is different  in every State of the USA. We understand and don't mind resending while we wait for investigation, but it is NOT recommended and we would need to bill your card for the second order if this is what you wish to do. When you first order is claimed and assessed, we will refund you for the first parcel immediately. 

USA (AMERICAN) orders are shown, billed and charged IN USD and the amount is shown is always in AMERICAN DOLLARS denomination. In-house we add international shipping (perusing the partnership with the trusty USPS Postal Service) according to billing card's billing/shipping address. Then we bill. Did you know AMERICANS can pay easily via debit or whatever (YES TO Canadian or American VISA/Mastercard DEBIT CARDs, and that  choosing moneyorder upon checkout saves you the/your sneaky bank's additional cross-border CREDITCARD service-fee on top of the going exchange fee

YES TO All and any Creditcards including Debit-style ones! (VISA AMEX MASTERCARDS DISCOVER CARDS) confirmed MONEYORDERS DRAFTS NOTE American denominations moneyorders and drafts are welcome please wait for your full quote.

CANADIAN orders are billed/charged IN C(CANADIAN) D(DOLLARS) and we add Ontario tax and we add shipping. you can pay easily with Email money from your bank software aka debit or whatever (YES TO Canadian or American VISA DEBIT CARDs, YES TO All and any Creditcards including Debit-style ones! (VISA AMEX DISCOVER MASTERCARDS) DISCOVER CARDS, MONEYORDERS DRAFTS (moneyorders and drafts are welcome please wait for your full quote including the shipping.)

AND INTERNATIONAL AND GLOBAL CREDITCARDS are good for international and global customers too YES as well if your debitcard is enabled for online use eg visa or mastercard debit)

Note: Our a system adds Canadian (Ontario) Sales tax 13% to ONLY Canadian billing addressed orders automatically and shipping is added afterwards by hand on all orders before billing Canadians cards in Canadian Dollars

Note: Our a system adds NO Canadian (Ontario)Sales tax 13% to USA/American and International billing address orders. We add shipping afterwards by hand on all orders... before billing cards in American Dollars if applicable.

Kindly please wait for these extra charges to be added on if Interac Etransfer or Moneyorder is used to pay .We need to send you your final order and this includes shipping quote first. FYI

//////////////////////////////